Privacy Policy

At Celestial Navigations, located at 1400 Space Center Blvd, Houston, TX 77058, USA, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. Celestial Navigations can be reached at +1 357-583-5488 or via email at [email protected]. This policy is effective as of October 26, 2023.

Information We Collect

We collect several types of information from and about users of our website and services, including:

• Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide when you register for an account, subscribe to our newsletter, book a tour or event, or contact us through our website.
• Payment Information: If you make a purchase through our website, we collect payment information, such as your credit card details or other payment method information. This information is processed securely by our payment processors, and we do not store your full credit card number on our servers.
• Usage Data: We collect information about how you use our website and services, including the pages you visit, the links you click, the searches you conduct, and the duration of your visits. This information is collected automatically through cookies and other tracking technologies.
• Device Information: We collect information about the device you use to access our website, including your IP address, browser type, operating system, and device identifiers. This information is also collected automatically.
• Location Information: With your consent, we may collect information about your precise location through your device's location services. This information is used to provide you with location-based services, such as finding stargazing locations near you.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: We use your information to provide you with the services you request, such as booking stargazing tours, enrolling in educational programs, and providing customer support. We also use your information to improve our website and services, such as personalizing your experience, identifying and fixing errors, and developing new features.
• Communicating with You: We use your information to communicate with you about your account, bookings, and other important information. We may also send you newsletters, promotional emails, and other marketing communications about our services, provided that you have opted in to receive such communications. You can opt out of receiving marketing communications at any time.
• Processing Payments: We use your payment information to process your payments for purchases made through our website.
• Personalizing Your Experience: We use your information to personalize your experience on our website, such as showing you content and recommendations that are relevant to your interests.
• Analyzing Trends and Statistics: We use your information to analyze trends and statistics about the use of our website and services. This information helps us understand how our services are being used and how we can improve them.
• Complying with Legal Obligations: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.

Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We share your information with third-party service providers who help us operate our website and services, such as payment processors, email marketing providers, and data analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. For example, we may partner with local hotels to offer discounted rates to our customers who are traveling to Houston for stargazing tours.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• Business Transfers: In the event that we sell or transfer all or a portion of our business, your information may be transferred to the buyer or transferee.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Using encryption to protect sensitive information transmitted online.
• Storing your information on secure servers that are protected by firewalls and other security measures.
• Limiting access to your information to authorized personnel who need it to perform their job duties.
• Regularly monitoring our systems for security vulnerabilities.

Despite these measures, no security system is impenetrable. We cannot guarantee the security of your information, and you provide it at your own risk.

Your Rights

You have the following rights with respect to your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to our processing of your personal information.
• Restriction: You have the right to restrict our processing of your personal information.
• Portability: You have the right to receive your personal information in a portable format.
• Withdrawal of Consent: If you have consented to our processing of your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [email protected]. We may require you to verify your identity before processing your request.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing you with our services, complying with legal obligations, resolving disputes, and enforcing our agreements. The retention period will vary depending on the type of information and the purpose for which it is used.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected], and we will take steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date above. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Celestial Navigations
1400 Space Center Blvd
Houston, TX 77058, USA
Phone: +1 405-695-5815
Email: [email protected]